WARRANTY
PARTS AND COMPONENTS
-Cover any defects in the materials used to manufacture your products.
-Cover defects in workmanship under normal use.
-Cover any broken components under normal use.
WARRANTY COVERAGE PERIOD
-1 Month service and repair
- You can only avail warranty until the stipulated date on card.
SERVICE AND REPLACEMENT
-Replace or repair product at no cost, if the product is still under warranty time period.
-OneTech would either repair or replace broken parts, under normal use.
-Replacement or repair product will be exchanged with a new stock, should there be issues under stipulation.
-There will be no refunds, just replacements.
HOW CAN A CUSTOMER GET REPAIRS OR SERVICE?
-Email concern with photo or video to support@onetech.ph
-Present original receipt and warranty certificate.
-Present photo or any media documentation of the product.
-The product must be returned with the original packaging/box.
-For Metro Manila, we will pick up the product after confirmation with our technical support.
-For outside Metro Manila, customers will shoulder any nominal fee for shipping and handling.
WHAT IS NOT COVERED BY THE WARRANTY?
-Damage of product resulting to negligence.
- Theft or loss of product.
- Damage caused by natural disasters.
- Damage of a product due to mishandling.
- Damage of product due to unauthorized modification.